GDPR

 At VisionPro - EyeCare, we are committed to safeguarding the privacy and data protection rights of our users and customers. We fully comply with the General Data Protection Regulation (GDPR), which is designed to protect the personal data and privacy of European Union (EU) citizens.

Data Controller and Data Protection Officer

Represented by VisionPro - EyeCare, is the data controller responsible for the collection, processing, and storage of personal data on our Website. We have appointed a Data Protection Officer (DPO) who oversees data protection matters. You can contact our DPO at Amna Idress (amna.orthoptics@gmail.com).

What Personal Data We Collect

VisionPro Eye Care collects and processes personal data solely for the purposes stated in our Privacy Policy. The personal data we may collect includes but is not limited to:

• Amna Idress (amna.orthoptics@gmail.com)
• Payment information for purchases made on our Website.
• Website usage information, including IP address, device information, and browsing behavior.
• Other data voluntarily provided by users through contact forms or user account creation.

Purpose of Processing Personal Data

We collect and process personal data for the following purposes:

• Providing you with the services and products you request.
• Sending you relevant marketing communications and updates (with your consent where required).
• Improving our Website, products, and services based on user feedback and interactions.
• Complying with legal obligations and responding to lawful requests from public authorities.

Legal Basis for Data Processing

Our data processing activities are based on the following legal grounds:

• Consent: We obtain your explicit consent before processing your personal data for specific purposes, such as sending marketing communications.
• Contractual Necessity: Processing personal data is necessary for the performance of a contract to which you are a party or for taking pre-contractual steps at your request.
• Legitimate Interests: We may process personal data based on our legitimate interests, provided they do not override your fundamental rights and freedoms.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Once the data is no longer required, we will securely delete or anonymize it.

Your Data Subject Rights

As a data subject, you have the following rights under GDPR:

• Right to Access: You have the right to access the personal data we hold about you and obtain a copy of it.
• Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request its correction.
• Right to Erasure: You can request the deletion of your personal data in certain circumstances.
• Right to Restriction: You have the right to restrict the processing of your personal data in specific situations.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute data security.

Contact Us

If you have any questions or wish to exercise your rights regarding your personal data, please contact us at amna.orthoptics@gmail.com

Thank you for choosing VisionPro Eye Care. We are committed to ensuring your privacy and respecting your rights under GDPR.